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IT General Support & Maintenance Agreement for South Africa

IT General Support & Maintenance Agreement for South Africa

stars Join 13,500+ SA Businesses & Law Firms Who Bought Our Templates

Original price was: R 980,79.Current price is: R 686,55.

Legal framework setting out terms and conditions for IT services.

  • Ensures legal compliance.
  • Clarifies responsibilities and liabilities.
  • Provides dispute resolution framework.
  • Payment requirements clearly set out.
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How do I receive my documents once I have paid for them?

Once your order is complete, you will be granted download permission for the document. You will:

  • See download links on the order received page after you have checked out.
  • Receive an email notification which will include download links.
  • Have access to your downloads via the Downloads tab on your ‘My Account’ page when logged in to your account on this website.
What format do you provide the document in?

You’ll receive the document in Microsoft Word. A small number of our documents are only available in PDF, in which case this is stated in the document summary.

What if I don't receive the link?

The two most common reasons for people not receiving the link are : (i) The e-mail address entered into the order form was incorrect; or (ii) the e-mail was directed into your spam folder. First please check your spam folder. If it is not there, contact us.

How can I tell if the document is suitable for my requirements?

Each document is accompanied by a description. Read the description to see if it will meet your requirements. If you are still uncertain, you can Contact Us with a brief overview of what you need the document for and we will respond as soon as possible.

Can I make changes to the contracts and legal documents?

Our documents are provided in MS Word format, allowing you to adjust and alter the agreement as you require. If you do not have legal experience we do caution you to be circumspect about the extent of the changes that you make.

IT GENERAL TERMS & CONDITIONS

Summary IT General Terms and Conditions can be used by a technology company that sells hardware and software services. The contract may be used with Clients who need general IT services, and sets out the parties’ rights and obligations, including payment terms and a limitation on liability.

What type of business should use General IT Terms and Conditions? If your business provides hardware products and software services to clients, eg. Sale and installation of computers and related equipment, sale and installation of software, trouble-shooting etc, then it’s recommended that you have written terms to govern the parameters and conditions of your services.

What do the IT General Terms and Conditions say? The Agreement consists of terms addressing: the goods and services; payment terms; ownership of goods; limited warranty; limitation of liability; general terms.

What does the template look like? The template IT terms & conditions can be printed onto two pages.

What do you need to do to use the template Terms and Conditions?

  • Read the sample IT services contract to ensure that it suits your requirements. Make changes as required.
  • Incorporate the terms and conditions into your processes, such as include them in your proposals, or use the document as your quotation template.
  • Get the customer to sign the terms when placing an order.

Also viewed: IT Monthly Support & Maintenance Agreement  

Also known as: IT Services Agreement; IT Services Contract

General IT Terms & Conditions Template South Africa [Microsoft Word Doc]

The Online Agreements Shop cc and its members, staff, legal advisers, partners and consultants, agents and any person associated therewith cannot be held liable for any loss or damage that is incurred or may be incurred by any person as a direct or indirect result of the use of this website or any document or information contained on or obtained from this website, nor as a result of anything that is contained in or left out of any document.

How do I receive my documents once I have paid for them?

Once your order is complete, you will be granted download permission for the document. You will:

  • See download links on the order received page after you have checked out.
  • Receive an email notification which will include download links.
  • Have access to your downloads via the Downloads tab on your ‘My Account’ page when logged in to your account on this website.
What format do you provide the document in?

You’ll receive the document in Microsoft Word. A small number of our documents are only available in PDF, in which case this is stated in the document summary.

What if I don't receive the link?

The two most common reasons for people not receiving the link are : (i) The e-mail address entered into the order form was incorrect; or (ii) the e-mail was directed into your spam folder. First please check your spam folder. If it is not there, contact us.

How can I tell if the document is suitable for my requirements?

Each document is accompanied by a description. Read the description to see if it will meet your requirements. If you are still uncertain, you can Contact Us with a brief overview of what you need the document for and we will respond as soon as possible.

Can I make changes to the contracts and legal documents?

Our documents are provided in MS Word format, allowing you to adjust and alter the agreement as you require. If you do not have legal experience we do caution you to be circumspect about the extent of the changes that you make.

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