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Service Level Agreement

Service Level Agreement

stars Over 10,000 Happy South African Businesses

Original price was: R 1 829,88.Current price is: R 1 280,92.

An agreement outlining expected service levels, responsibilities, and remedies between two parties.

Benefits:

  1. Clarity: Defines clear expectations.
  2. Accountability: Specifies responsibility and consequences.
  3. Quality: Ensures consistent service quality.
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How do I receive my documents once I have paid for them?

Once your order is complete, you will be granted download permission for the document. You will:

  • See download links on the order received page after you have checked out.
  • Receive an email notification which will include download links.
  • Have access to your downloads via the Downloads tab on your ‘My Account’ page when logged in to your account on this website.
What format do you provide the document in?

You’ll receive the document in Microsoft Word. A small number of our documents are only available in PDF, in which case this is stated in the document summary.

What if I don't receive the link?

The two most common reasons for people not receiving the link are : (i) The e-mail address entered into the order form was incorrect; or (ii) the e-mail was directed into your spam folder. First please check your spam folder. If it is not there, contact us.

How can I tell if the document is suitable for my requirements?

Each document is accompanied by a description. Read the description to see if it will meet your requirements. If you are still uncertain, you can Contact Us with a brief overview of what you need the document for and we will respond as soon as possible.

Can I make changes to the contracts and legal documents?

Our documents are provided in MS Word format, allowing you to adjust and alter the agreement as you require. If you do not have legal experience we do caution you to be circumspect about the extent of the changes that you make.

Our Clients & Partners

Service Level Agreement

Summary

Who should use this Service Level Agreement? A service-level agreement (SLA) is to be used by Service providers and is a contract between a service provider and its customers that documents what services the provider will furnish and defines the service standards the provider is obligated to meet.

What does the template Service Level Agreement say?

Parties to the Agreement, Definitions, Introduction, Appointment, Duration, Review, Scope of Services, Service Provision, Fees and Remuneration, Warranties and Indemnities, Breach and Termination, Conduct Of Service Provider, Obligations Of Service Provider, Sub-Standard Services And Cancellation Penalties, Management Of Agreement, Company Property, Intellectual Property, Confidentiality, Force Majeure, Domicilia Citandi et Executandi, Severability, Jurisdiction, POPIA Clause

What does the Service Level Agreement look like? The template ante-nuptial contract can be printed onto fifteen A4 pages.

What do you need to do to use the Service Level Agreement?

  • Read the template Service Level Agreement document to ensure that it suits your requirements. Make changes as required.
  • Make sure that the blanks have been filled in, including details of any exclusions.

Also known as:  Service Agreement.

The Online Agreements Shop cc and its members, staff, legal advisers, partners and consultants, agents and any person associated therewith cannot be held liable for any loss or damage that is incurred or may be incurred by any person as a direct or indirect result of the use of this website or any document or information contained on or obtained from this website, nor as a result of anything that is contained in or left out of any document.

How do I receive my documents once I have paid for them?

Once your order is complete, you will be granted download permission for the document. You will:

  • See download links on the order received page after you have checked out.
  • Receive an email notification which will include download links.
  • Have access to your downloads via the Downloads tab on your ‘My Account’ page when logged in to your account on this website.
What format do you provide the document in?

You’ll receive the document in Microsoft Word. A small number of our documents are only available in PDF, in which case this is stated in the document summary.

What if I don't receive the link?

The two most common reasons for people not receiving the link are : (i) The e-mail address entered into the order form was incorrect; or (ii) the e-mail was directed into your spam folder. First please check your spam folder. If it is not there, contact us.

How can I tell if the document is suitable for my requirements?

Each document is accompanied by a description. Read the description to see if it will meet your requirements. If you are still uncertain, you can Contact Us with a brief overview of what you need the document for and we will respond as soon as possible.

Can I make changes to the contracts and legal documents?

Our documents are provided in MS Word format, allowing you to adjust and alter the agreement as you require. If you do not have legal experience we do caution you to be circumspect about the extent of the changes that you make.

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Service Level Agreement

Summary

Who should use this Service Level Agreement? A service-level agreement (SLA) is to be used by Service providers and is a contract between a service provider and its customers that documents what services the provider will furnish and defines the service standards the provider is obligated to meet.

What does the template Service Level Agreement say?

Parties to the Agreement, Definitions, Introduction, Appointment, Duration, Review, Scope of Services, Service Provision, Fees and Remuneration, Warranties and Indemnities, Breach and Termination, Conduct Of Service Provider, Obligations Of Service Provider, Sub-Standard Services And Cancellation Penalties, Management Of Agreement, Company Property, Intellectual Property, Confidentiality, Force Majeure, Domicilia Citandi et Executandi, Severability, Jurisdiction, POPIA Clause

What does the Service Level Agreement look like? The template ante-nuptial contract can be printed onto fifteen A4 pages.

What do you need to do to use the Service Level Agreement?

  • Read the template Service Level Agreement document to ensure that it suits your requirements. Make changes as required.
  • Make sure that the blanks have been filled in, including details of any exclusions.

Also known as:  Service Agreement.

The Online Agreements Shop cc and its members, staff, legal advisers, partners and consultants, agents and any person associated therewith cannot be held liable for any loss or damage that is incurred or may be incurred by any person as a direct or indirect result of the use of this website or any document or information contained on or obtained from this website, nor as a result of anything that is contained in or left out of any document.