Travel Agency Terms and Conditions

TRAVEL AGENCY TERMS AND CONDITIONS

Summary A written Travel Agency Agreement can be used to contract with your Clients if you run a Travel Agency business. The Travel Agency Agreement sets out the terms and conditions on which the travel agent engages with the customer when finalising travel arrangements and generally booking trips and holidays on the traveller’s behalf.

Who should use a Travel Agent’s Agreement? A written agreement sets out the terms of a travel agent’s relationship with their Clients, including the terms of payment. If your business provides a Travel Agency service, eg. booking flights and accommodation, arranging care hire, booking tickets, compiling travel itineraries, and generally assisting with travel arrangements, then you may consider using written terms and conditions to contract with your Clients.

What does the agreement say? The general Travel Agency Contract consists of: Fees and Charges; Payment Methods; Travel Documents; Changes and Cancellations; General

What does the contract look like? The sample terms and conditions can be printed onto two pages.

What do you need to do to use the Travel Agency Terms & conditions?

• Read the template Travel Agency Agreement document to ensure that it suits your requirements. Make changes as required.
• Complete the first page with the relevant details. Get both parties to sign.

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